1. Information We Collect
When you engage with our website insurancehelpsupport.com, submit a consultation intake request, or contact our advisors via phone at 1-888-250-6815, we may collect the following personal information:
- Contact Information: Full name, telephone number, email address, mailing/ZIP code;
- Vehicle & Policy Attributes: Vehicle make, model, year, estimated annual mileage, and coverage parameters necessary to provide consultative guidance;
- Consultation Communications: Notes and preferences submitted via our intake form or discussed during consultation calls;
- Technical Data: IP address, device type, browser metadata, and cookie identifiers for site security and performance.
2. Purpose of Data Processing
We use your information exclusively to:
- Schedule, conduct, and follow up regarding auto insurance policy reviews and deductible consultations;
- Transmit intake lead notifications to our consulting team at
info@insurancehelpsupport.com; - Comply with state and federal legal, accounting, and regulatory obligations;
- Maintain the operational security and integrity of our online tools.
3. Strict No-Sale Policy
We do not sell, rent, or trade your personal data to third-party data brokers or predatory lead aggregators. Your contact details and vehicle information are accessed solely by Insurance Help Support advisors for the express purpose of providing requested consulting services.
4. Telephone & Telecommunications Consent (TCPA Compliance)
By providing your phone number on our website forms, you establish an express business inquiry relationship with Insurance Help Support. You expressly consent to be contacted at that number by our consulting advisors via live telephone call or SMS text message regarding your consultation inquiry. Consent is not required as a condition of purchasing any insurance product. You may opt out of telephone contact at any time by telling the consultant or emailing info@insurancehelpsupport.com.
5. Data Security & Retention
We implement enterprise-grade technical safeguards, including TLS/SSL encryption for data in transit and restricted access protocols for stored records. Information is retained only as long as necessary to complete your advisory consultations or meet statutory recordkeeping requirements.
6. Your Privacy Rights (CCPA & Utah UCPA)
Under applicable state privacy regulations, including the Utah Consumer Privacy Act (UCPA) and California Consumer Privacy Act (CCPA), you maintain the right to:
- Request access to the personal data we maintain concerning you;
- Request deletion or correction of your personal data;
- Opt out of any commercial marketing communications.
To exercise your consumer rights, submit a written request to info@insurancehelpsupport.com with the subject line "Privacy Request".
7. Contact Our Privacy Officer
Insurance Help Support
Attn: Privacy & Data Compliance
570 W 350 N Apt 9
Tremonton, UT 84337
Toll-Free Phone: 1-888-250-6815
Email: info@insurancehelpsupport.com